Terms of Service.

Overview

These Terms of Service (“Terms”) govern your use of the Blue Ridge Consulting Group website at brcg.co (“Site”) and our consulting services. By accessing the Site or engaging our services, you agree to these Terms. If you do not agree, do not use the Site.

Blue Ridge Consulting Group LLC (“BRCG,” “we,” “us,” or “our”) is a Virginia-based marketing and growth consultancy.

Use of this website

You may use this Site for lawful purposes only. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local law.
• Reproduce, distribute, scrape, or exploit any content on the Site for commercial purposes without our prior written consent.
• Attempt to gain unauthorized access to any portion of the Site, our systems, or our third-party service providers.
• Submit false, misleading, or fraudulent information through any form or inquiry on the Site.

We reserve the right to terminate access to the Site for any user who violates these Terms.

Services provided

BRCG provides marketing consulting, growth strategy, paid media management, SEO, CRM implementation, product marketing, and related services to business clients. The scope of services for any engagement is defined in a separate Statement of Work (SOW) or service agreement executed between BRCG and the client.

Nothing on this Site constitutes a binding offer or guarantee of any specific outcome. All engagements are individually scoped based on client circumstances, goals, and market conditions.

Payment terms

Specific payment terms are defined in each client's service agreement. General terms that apply unless otherwise negotiated:

• Invoices are due within 15 days of issue unless otherwise specified in the SOW.
• Retainer engagements are billed monthly in advance. Project-based engagements are billed on milestones as defined in the SOW.
• Late payments may incur interest at 1.5% per month on outstanding balances. We reserve the right to pause services for accounts more than 30 days past due.
• All fees are stated in USD and are exclusive of applicable taxes unless otherwise noted.

Intellectual property

All content on this Site — including text, design, brand assets, case study content, frameworks, and proprietary methodologies — is the property of Blue Ridge Consulting Group LLC. You may not reproduce, distribute, publicly display, or create derivative works from this content without prior written permission.

With respect to client engagements, intellectual property ownership is governed by the applicable SOW. In the absence of a specific agreement:

• Client-owned deliverables. Deliverables created specifically for a client (e.g., ad creative, copy, reports) become the client's property upon receipt of full payment.
• BRCG-retained IP. Proprietary frameworks, methodologies, tools, templates, and process documentation developed by BRCG remain BRCG's property, even if used in a client engagement. Clients receive a license to use the outputs, not the underlying frameworks.

Disclaimer of warranties

This Site and any information on it are provided “as is” without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. BRCG does not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

The results described in our case studies represent actual client outcomes and are provided for illustrative purposes only. Past results do not guarantee future performance. Marketing outcomes are influenced by many factors outside our control, including market conditions, platform algorithm changes, and client-side execution.

Limitation of liability

To the maximum extent permitted by applicable law, BRCG and its owners, officers, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services — including loss of profits, loss of data, or business interruption — even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim arising under these Terms or a service engagement shall not exceed the total fees paid to BRCG by the claimant in the 3 months preceding the claim.

Confidentiality

Both parties agree to keep confidential any proprietary or non-public information disclosed during the course of an engagement. This includes client business strategies, financial information, customer data, and BRCG's proprietary methodologies. Confidentiality obligations survive the termination of any engagement for a period of 2 years, unless otherwise specified in a separate NDA or SOW.

Governing law and dispute resolution

These Terms and any disputes arising from them are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Blue Ridge Consulting Group LLC is incorporated and operates in Virginia.

Any dispute that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration in Virginia under the rules of the American Arbitration Association. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction for matters involving intellectual property or confidentiality.

Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of the Site after any changes constitutes acceptance of the revised Terms. For active client engagements, changes to terms are governed by the applicable SOW.

Contact

Questions about these Terms? hello@brcg.co. For legal notices, mail to Blue Ridge Consulting Group LLC, Virginia, USA.