Industry · Health & Wellness

Compliant growth. Real outcomes.

DTC supplements, telehealth, and wellness brands. We build programs that scale within FDA, HIPAA, and FTC guardrails — without losing the marketing edge.

You might be

A signal check.

We work best with brands that match these signals. Not because we won't talk to anyone else — but because the program shape we ship works hardest here.

01 ·

DTC supplements, telehealth, or wellness category

02 ·

Subscription replenishment model

03 ·

Regulatory constraints on claims and creative

04 ·

Compliance review on every send

What we run on

The health & wellness stack.

The platforms most health & wellness brands tend to live on — and what we're certified, fluent, and shipping production work on today.

Klaviyo

Most DTC supplements

Iterable

Mid-market telehealth

HubSpot

Telehealth + B2B

Segment

Triple Whale

DTC attribution

Meta Ads

Where category permits

TikTok Ads

Selectively, by SKU

Snowflake / dbt

What you receive

Things that ship.

Concrete outputs tuned to the health & wellness program shape. Not strategy chapters.

48 hours

Compliance-aware audit.

Lifecycle program review with regulatory lens. Claim risk, opt-in language, deliverability impact of compliance constraints.

Week 2-6

Replenishment + cross-sell flows.

Per-SKU reorder cadence prediction. Cross-category recommendations. Compliance-reviewed copy library.

Week 4-8

Telehealth lifecycle.

Booking → first appointment → follow-up → refill journey orchestrated end-to-end where applicable.

Always-on

Brand-safe creative testing.

Variant generation under brand and compliance guardrails. No going viral by accident.

How we work

Phased delivery.

Each phase has a defined output. Nothing ships without one.

Day 1-2

Compliance audit.

Lifecycle review with regulatory lens. Claim risk + deliverability.

Week 2-4

Replenishment + flows.

Per-SKU reorder cadence. Cross-category recs. Compliance-reviewed library.

Week 4-8

Telehealth journey.

Booking → first appointment → follow-up → refill, where applicable.

Month 3+

Brand-safe testing.

Variant testing under compliance guardrails. Weekly compliance + performance readouts.

Proof

It works here.

<1% → 40%

Inner Balance

CRM share of revenue · Klaviyo rebuild + 50 quiz-powered flows

Read the case

FAQ

Common questions.

What's your health & wellness track record?

Cross-industry: Discord, Twitch, Owner.com, Rhoback. The 48-hour audit is built from your live data — within two days you'll know whether what we shipped for them maps to your stack.

What's the minimum engagement size?

Free 48-hour audit to start. From there, project work is fixed-fee against a scoped output (4–8 weeks typically) and ongoing programs run as monthly retainers. No long-term contracts.

What platforms do you work in for health & wellness?

Whatever your team already uses. We're certified on Klaviyo, Braze, Iterable, HubSpot, Customer.io, Postscript, Attentive, Salesforce Marketing Cloud — plus the ad, analytics, and data-warehouse stack underneath.

How is BRCG different from a traditional agency?

The same senior strategist who scopes your engagement ships the work. No handoff to a junior team, no offshore layers, no decks substituting for deliverables. Everything lands in your ESP, your ad accounts, your project board.

How fast can we see results?

48-hour audit, then build starts week 2 and the first live program is in market by week 4. No quarterly timelines — every week ships something measurable.

In their words

What the teams say.

We had rich quiz data sitting unused. BRCG turned it into 50+ personalized flows and took email from barely contributing to 40% of our revenue.

Head of Growth

Inner Balance

Inner Balance

Want to see what we'd do in your stack?

Book a call. Free audit in 48 hours — what's working, what's not, what we'd change first.

Book a growth call